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TERMS & CONDITION OF SALE
All prices quoted are EX-OUR WORKS, packing included.
Shipping and insurance costs will be indicated on our confirmation of
order or proforma invoice.
DELIVERY TIME:
- Monument Portraits: maximum 6 working days;
- Bronze articles: maximum 10 working days;
- Bronze statues: maximum 50 working days;
- Sculptures made of white Carrara marble & articles made of Vicenza
stone: from 40 to 50 working days;
- Articles made of white synthetic marble: 20 working days.
Our offices are closed for ten days during the Christmas holidays and for
two weeks during the month of August for the annual summer vacation.
Normally, once we receive an order from a customer, we provide him with
the date we expect the material to be ready for shipment.
PAYMENT:
All “wholesale prices” are available only on a “cash with order” basis.
For the statuary, we request the payment of the 30% of the total amount of
the purchase in advance at the time of the order and the balance by bank
transfer in the name of Rossato Giovanni S.r.l. on notice that the goods
are ready to be shipped.
In case of missing payments, the orders will not be considered valid.
TRANSPORT:
In case the weight of the goods does not exceed kg. 20, they are sent out
by regular mail no matter which country they are shipped to.
But for weights that exceed the kg. 20, normally, the merchandise is sent
by truck to all the European countries. As concerns the other countries,
the goods are sent by sea.
Urgent deliveries can be sent by air in accordance with the agreements
made between us and the customer. All transportation costs are borne by
the client.
Our price lists and estimates are for packaged material. In our final
offer, we indicate the costs of transportation as well as those for
insurance. We supply the client with a precise indication of the complete
cost of the purchase C.I.F. and delivery to the nearest port or directly
to the customer’s premises, insurance included.
C.I.F. is the acronym for Cost Insurance Freight, international
abbreviation (INCOTERM) which means that the buyer has to pay all customs
duties, taxes, official charges and the charges for the fulfillment of the
customs formalities regarding the goods.
INSURANCE:
The merchandise is checked before packing. We guarantee that the goods are
in perfect condition and that they respond exactly to the quality and
safety requirements.
We cannot respond or accept responsibility for damages occurred during
transportation or because of negligence of others.
The goods shipped out by mail or by express courier are not insured; on
the other hand, those sent by truck, by ship or by air are covered by the
insurance. The insurance fee is included in the C.I.F. port of arrival
(C.I.F. = Cost of material + insurance + freight).
Upon receiving the merchandise, we recommend that the client checks the
contents of the packing and, if damage is noted, that he contacts the
shipping company IMMEDIATELY in order to notify the problem. We would like
to receive a copy of all the documentation regarding the damage too.
It is always a good idea to sign the delivery documents with a “We reserve
the right to check the material” clause. We recommend you to check the
goods immediately and, in case of damage, to keep both the packing as well
as the damaged goods in order to permit the insurance company to examine
the damage and authorize the payment due.
In any case, we suggest you to not return the material (unless you have
written authorization); in fact, the expenses would increase with the new
shipping.
VARIOUS:
Orders passed over the phone need to be confirmed on paper.
The prices indicated in our price lists are valid unless otherwise
modified. Before placing new orders, we normally reconfirm and supply the
customer with updated information.
The clients from the European Community must communicate us their V.A.T.
number (or T.V.A.) if their company is V.A.T. registered.
All the measurements presented in this web site are approximate and all
the models are subjected to changes.
All the illustrated articles are protected by the copyrights, legally
recognized all over the world. Each attempt to violate these rights will
be punished with a legal action under the Italian law.
Once the client places an order, it is understood that he/she accepts the
above-mentioned conditions.
In case of contestation, the contract shall be governed by the Italian law
(Court of Vicenza).
If you intend to call our company, please keep into consideration the
different time zone from Your country and Italy.
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Imaging
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