|
YOU HAVE THE QUESTIONS?
WE HAVE THE ANSWER...0
|
| Q. Do you make plastic portraits? |
A. No, our research has proven that
plastic, acrylic or carbonite materials are not UV resistant enough
to provide protection to an organic photo.
|
Q. Have you made plastic or acrylic
portraits in the past?
|
A. No, we
are using porcelain plaques from three generations, only at always. |
| Q. Wath is turn around time? |
A. Upon recipient of
your order, our regular delivery dates is 4 work days service
for black and white, and 6 work days service for colour pictures. |
| Q. How do I install your portraits? |
A. We offer higt quality bronze frames
for surface mounting.
Many ofm our customers are having significant successin mounting
our portraits in a shallow relief whit pure silicone, epoxy or
a mortar mix. |
| Q. It it possible to choose between
many designs of bronze frames? |
A. Obviously! We propose:
oval, rectangular and round frames. In our catalogues you will
find 15 different designs of frame. Sizes start from: cm. 6 x
8 until cm. 18 x 24. |
| Q.Can you supply bronze frames whit
cover? |
A. Sure! We produce
solid stylized bronze frame with cover for photoporcelain cm 9
x 12. |
Q. Your sizes are expressed in "cm.".
Is it possible to convert them in "inches"? |
A. Yes. CONVERSION FORMULAE: |
To convert
cm to inches
inches to cm
|
Multiply by
0.3937
|
| Q. Which kind of original photo
do you prefer? |
A. Send the best liked, good, clear studio portrait, snap-shot,
passportpicture, either in colour or black and wite.
Be sure face is not too small.
|
| Q. Why do not you guarantee the
gold fillet? |
A. For tecnical problems
gold fillet can not be done to 900°, but using more lower
temperatures. Therefore it does not integrate in the plaque. We
are finishing the fesibility studies and gold fillet will be photografic
soon, that is to say it will be indelible as a photographic image. |
| Q. Do you archive my image? |
A. Yes. We return original archive
akk images for 3 months after speditions of order. |
| Q. Will you return my photograph? |
A. Yes. We return original photograph
normally whit the photoporcellains. |
| Q. What size photograph do we send? |
A. We can
scan size. We will reduce or enlarge tour most cherished photograph. |
Q. My photo need touch up.
Can you do it? |
A. We are experts at
imaging tecnology and fix many photos. |
| Q.Can I get the background of my
photo changed? |
A. Yes. For a nominal
fee we will remove the background and replace it whit a photo
canvass. |
| Q. I want lettering added to my portrait. Can
you do it? |
A. Yes. We use UPS at
our rates or use your account number. |
| Q. Do you charge for shipping? |
A. Yes. We ship normally
our photoporcellains and bronze frames by air mail. |
| Q. Do you offer overnight shipping? |
A. Yes. We use UPS at our rates or
use your account number. |
| Q. Can I get portrait for a pet marker? |
A. Yes. We make pet portraits. |
| Q. How long have you been in memorial
businnes? |
A. We are in memorial
businnes since 1924. For three generations the name Rossato has
been synonymous whit photoporcelains of lasting quality. |
